Due to two further strikes called by the RMT leadership in August and September, passengers reminded to check before they travel and prepare for disruption
- The RMT is due to hold two further strike days on Saturday 26 August and Saturday 2 September.
- The levels of disruption will vary across the country, so passengers are being asked to check before they travel.
- The timetable for Saturday 26 August will go live today (Friday 18 August) Timetables for Saturday 2 September will be available on journey planners and the National Rail website from Friday 25 August.
Passengers are reminded that due to industrial action by the RMT union, there will be reduced services across the rail network on Saturday 26 August and Saturday 2 September. Train companies are doing all they can to keep passengers moving, but those travelling during that period are advised to plan ahead and check before they travel.
RMT union members such as station staff, train managers, and catering staff will participate in the strikes, causing some disruption to travel plans.
As the level of disruption will vary across the country, passengers are advised to check their travel arrangements in advance. We expect that more than half of the service will be running across the country.
The strikes affecting services on 14 train companies is likely to see trains start later and finish much earlier than usual, in some areas only around half of train services will run, while other parts of the country will have fewer or even no services at all.
It is likely that evening services on some lines will be affected on the days before each strike, so passengers should also check the last train times on the evenings before strike days and the mornings following strikes.
The timetable for the 26 August strike is available on journey planners and on the national rail website from today, and journey planners will be updated on Friday 25 August for the strike on 2 September.
Passengers are encouraged to visit the National Rail website www.nationalrail.co.uk/industrialaction or contact their train operator for the latest updates.
A Rail Delivery Group spokesperson said: “While the industry is working hard to keep as many services running as possible, the strikes called by the RMT leadership are designed to deliberately target passengers who want to enjoy various sporting events, festivals, and the end of the summer holidays, disrupting their plans, hurting local economies and forcing more cars onto the road. This, despite having repeatedly refused its membership a vote on an offer of up to 13% for the lowest paid over two years, which could settle this dispute.
“There will unfortunately be some reduced services on Saturday 26 August and Saturday 2 September. Our advice is to check before you travel and follow the latest travel information, and passengers with Advance tickets can be refunded fee-free if the train that the ticket is booked for is cancelled, delayed, or rescheduled.”
Ticketing and refund information
Customers with Advance, Anytime or Off-Peak tickets for travel on a strike day can instead use their ticket on an alternative date:
- Tickets for Saturday 26 August can be used on the day before the date on the ticket or up to and including Tuesday 29 August
- Tickets for Saturday 2 September can be used on the day before the date on the ticket or up to and including Tuesday 5 September
If the ticket is for a journey that includes the London Underground, it will not be valid on London Underground services on an alternative date.
Passengers with Advance tickets can be refunded fee-free if the train that the ticket is booked for is cancelled, delayed or rescheduled.
If the Advance ticket is for a train scheduled for a strike day, but it is not cancelled, delayed or rescheduled, and a customer prefers not to travel, they should contact their ticket retailer.
Customers with 2 x Advance tickets (an outbound and a return), to be used as a return journey, may be able to get a fee-free refund or change of journey for any unused legs/tickets, if either of the legs is scheduled for a strike day. Customers should check with their ticket retailer.
Season Ticket holders (flexi, monthly or longer) who cannot travel, can claim 100% compensation through Delay Repay for the strike dates of Saturday 26 August and Saturday 2 September.
Weekly season ticket holders can claim Delay Repay if their train is delayed or cancelled on the day.
In the event of a Do Not Travel message:
Operators will contact customers with assistance booked for affected services (such as those cancelled)
Contact Information
Asmaa Bahassan
Notes to editors
Cross Country passengers may face some disruption to services over four consecutive Saturdays (19 & 26 August and 2 & 9 September) in August and September due to planned industrial action by the RMT union, please see here for further details: https://www.crosscountrytrains.co.uk/about-us/press/crosscountry-customers-urged-to-prepare-for-significant-disruption-over-four-saturdays-of-rmt-strike-action