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UPGRADED-Welcome Point New Street Birmingham HighRes 57 (1)

Welcome Points national rollout begins, bringing accessible support to more stations

The national rollout of Welcome Points began on 24 September, marked with an event at Birmingham New Street.  

RDG DPRC

Rail industry extends the Disabled Persons Railcard eligibility to help more people access discounted rail travel

  • Disabled Persons Railcard eligibility expands from 30 September, helping more disabled people access discounted rail travel;
  • Customers with a long-term impairment, health condition or neurodivergence that has lasted or is expected to last at least 12 months and significantly affects their ability to use rail services will be able to apply for the Disabled Persons Railcard;
  • Eligibility under the expansion will be based on the impact a person's condition has on their ability to travel by rail rather than a diagnosis alone;
  • Part of the rail industry's wider commitment to accessibility and inclusion, putting customers at the centre of decision-making and helping more people travel with confidence.
Green travel data image Squake 2

Teaming up for the better: SQUAKE's Rail Emission Model Adopts Official GB Green Travel Data by Rail Delivery Group, Moving Beyond National Averages.

British rail journeys will now be calculated on station-to-station data from Rail Delivery Group — the first national dataset REM has adopted at this scale.