85% say Rail has role in tackling Violence against women and Girls: Industry sets out Safety Commitments
- Rail industry leaders gather to discuss measures to tackle violence against women and girls on public transport
- New research shows need for more action to address gender-based violence across society
Immersive VR film at Glasgow Central station invites passengers to find out how they can help to tackle sexual harassment on the railways
- Rail industry is committed to tackling sexual harassment on the network and have designed an immersive virtual reality (VR) experience to empower bystanders to recognise and help combat sexual harassment on the railway.
- A small action could make a big difference - 85% of women would feel relieved if someone intervened when experiencing sexual harassment on public transport.
- VR experience on show at Glasgow Central station is latest in a series of nationwide events to highlight the rail industry’s efforts to tackle sexual harassment, and its commitment to helping people feel safe on the railway.
Immersive VR film at Liverpool Lime Street station invites passengers to find out how they can help to tackle sexual harassment on the railway
- Rail industry is committed to tackling sexual harassment on the network and have designed an immersive virtual reality (VR) experience to empower bystanders to recognise and help combat sexual harassment on the railway.
- A small action could make a big difference - 85% of women would feel relieved if someone intervened when experiencing sexual harassment on public transport.
- VR experience on show at Liverpool Lime Street station is latest in a series of nationwide events to highlight the rail industry’s efforts to tackle sexual harassment, and its commitment to helping people feel safe on the railway.
Rail industry gives final reminder for passengers to plan ahead over the festive period
- Stations and services likely to be busy in the run up to and throughout Christmas and the New Year
- Passengers strongly advised to check journeys before travel
- Programme of improvement work will see alterations on some routes
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Ticket Refund Changes – Media Factsheet
- From 1 April 2026, the following tickets will only be refundable up to 23:59 on the day before they become valid for travel - Anytime, Off-Peak, Day Travelcards and most Ranger and Rover tickets. Advance tickets and Season Tickets are not affected by this change.
- Refunds will still be available for disrupted/cancelled services and in exceptional circumstances such as medical emergencies.
- Tickets bought on or before 31 March 2026 will be refundable under the terms of the current National Rail Conditions of Travel (version 6).
- Tickets bought on or after 1 April 2026 will follow the updated National Rail Conditions of Travel (version 7).
- This change is aimed to end refund abuse, which industry analysis estimates costs around £40 million each year. Refund abuse refers to claims for refunds on tickets that have been used but not scanned or endorsed, where a customer falsely states that they did not travel.
- The majority of passengers will not be affected because most only seek refunds before travel or due to genuine disruption - both of which remain protected.
- More information about the changes can be found here.