RDG statement on timetable changes

“We’d like to thank customers for bearing with us as we introduce the biggest timetable change in a generation. In the long-term these changes will see customers in many parts of the country benefit from more and faster services, better connecting communities and boosting the economy.

“Retiming over 100,000 services is a huge operational challenge. We’re working together to deliver the best possible service but continue to advise customers to check their train times before they travel.”

Ends

Notes to editors

• The May timetable changes are part of partnership railway’s plan to change and improve, with over £50bn of investment from the public and private sectors helping to deliver 7,000 new carriages on track by 2021 and 6,400 additional services per week.
• This plan will secure almost £85bn of additional economic benefits to the country and contains four commitments which will see rail companies: strengthen our economic contribution to the country; improve customers’ satisfaction; boost the communities we serve; and, create more and better jobs in rail. For more information go to Britain Runs on Rail.
• Customers can check their train times before they travel on the National Rail Enquiries website or download the National Rail “Alert Me” app for updates.