RDG statement on timetable changes

Robert Nisbet, Regional Director at the Rail Delivery Group, which represents the rail industry, said:

“We’d like to thank customers for bearing with us as we introduce the biggest timetable change in a generation. In the long-term these changes will see customers in many parts of the country benefit from more and faster services, better connecting communities and boosting the economy.

“Retiming over 100,000 services is a huge operational challenge. We’re working together to deliver the best possible service but continue to advise customers to check their train times before they travel.”


Notes to editors

  • The May timetable changes are part of partnership railway’s plan to change and improve, with over £50bn of investment from the public and private sectors helping to deliver 7,000 new carriages on track by 2021 and 6,400 additional services per week.
  • This plan will secure almost £85bn of additional economic benefits to the country and contains four commitments which will see rail companies: strengthen our economic contribution to the country; improve customers’ satisfaction; boost the communities we serve; and, create more and better jobs in rail. For more information go to Britain Runs on Rail.
  • Customers can check their train times before they travel on the National Rail Enquiries website or download the National Rail “Alert Me” app for updates.

Contact Information

Rail Delivery Group Media Team