News

Network Rail is making temporary changes to the advanced availability of final timetables for approximately six months from 20 May onwards, meaning these will be published later than normal.

Commenting today on the announcement of the retirement of Mark Carne from Network Rail, Paul Plummer, Chief Executive of the Rail Delivery Group, said:

Four in five rail journeys (81 per cent) are rated satisfactory or good by customers, according to the Transport Focus National Rail Passenger Survey for Autumn 2017. Fewer than one in 10 journeys were rated unsatisfactory (8 per cent).

Overall train passenger satisfaction has risen to the highest level in over four years, increasing by three percentage points to 83 percent in the last year according to the latest independent national survey, as train operators and Network Rail work together to improve services and support the economy.

Four in five passengers (81 per cent) are satisfied with their train journeys overall, according to the latest independent nationwide survey – but rail companies acknowledge they must do better to improve services and reliability.  

Commenting on the day fares changes take effect, Paul Plummer, chief executive of the Rail Delivery Group, which brings together train operators and Network Rail to enable a better railway, said:  

Commenting on the HMIC’s inspection report into the British Transport Police, Gary Cooper, Director of Planning, Engineering and Operations at the Rail Delivery Group, which brings together train companies and Network Rail to enable a better railway, said:

New research reveals that three quarters of business decision makers fear that union strikes will harm the economy.

On average, train fares will increase by 3.4% from 2 January 2018, below the regulated fares increase (3.6%, July RPI) and current inflation (4%, October RPI)

Commenting today on the Transport Secretary’s Strategic Vision for Rail, Paul Plummer, Chief Executive of the Rail Delivery Group, which represents the rail industry said:

Award-winning work by the rail industry and its partners is oiling the wheels of a cycle-rail boom, making journeys better for cyclists and rail customers across Britain.

Commenting on the Budget, Paul Plummer, Chief Executive of the Rail Delivery Group, which brings together train companies and Network Rail to enable a better railway, said: