News

Commenting on the RMT strikes taking place tomorrow (Friday 1 September), Sunday 3 September and Monday 4 September on Northern Rail, Southern Rail and Merseyrail, Paul Plummer, chief executive of the Rail Delivery Group, which brings together train companies and Network Rail to improve the railway, said:

Commenting on the publication of the DfT's Accessibility Action Plan, Crispin Humm, Head of Customer Journey at the Rail Delivery Group, which brings together train operators and Network Rail to enable a better railway, said:

Investing to improve rail services is vital to the economy and supporting communities across Britain, RDG chief executive Paul Plummer has said in response to new reforms announced today by Network Rail to enable companies to become heavily involved in delivering railway projects. 

Train companies have committed to introducing a new independent ombudsman to investigate and rule on unresolved customer complaints.

Commenting on the release today of July’s RPI figure - 3.6% - which is used by government to set next January's increase to regulated rail fares, Paul Plummer, chief executive of the Rail Delivery Group – which brings together train companies and Network Rail to improve the railway – said:

A new app is set to make it quicker and easier for rail passengers to save money on fares.

The Rail Supply Group (RSG) and the Rail Delivery Group (RDG) have announced a new partnership to coordinate shared objectives better and to strengthen further the industry’s voice.

Commenting on the publication of the High level output specification by the Department of Transport, Paul Plummer, Chief Executive of the Rail Delivery Group, which brings together train operators and Network Rail to improve the railway, said:

Britain’s rail companies are working together to adopt the most transparent measure for train punctuality of any railway in Europe as part of the industry’s drive to improve services for the long-term.

Rail Delivery Group (RDG) chief executive Paul Plummer has welcomed today's (17 July) government announcement of high-speed rail routes to the north-west, East Midlands and Yorkshire.

Millions of savvy Railcard holders are saving almost £600million a year – £150 each on average – on train trips up and down Britain, as their favourite summer haunts are revealed.

More than 700 new apprentices have been recruited to Britain’s railway in the last year as it delivers a £50billion-plus upgrade plan.