News

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Rail Delivery Group

Joint statement from Network Rail, GTR and Northern

We are again extremely sorry to all passengers affected by recent disruption, and are setting out how we’re going to improve the service for our customers as quickly as possible.

Rail Delivery Group

RDG response to the Greengauge 21 report

Paul Plummer, Chief Executive of the Rail Delivery Group, which represents the rail industry, said:

Rail Delivery Group

RDG statement on timetable changes

Robert Nisbet, Regional Director at the Rail Delivery Group, which represents the rail industry, said:

Rail Delivery Group

Response to a news story about trains missing stops

In response to a news story about trains across Britain missing stops, Jacqueline Starr, Managing Director of Customer Experience for the Rail Delivery Group, which brings together train companies and Network Rail to enable a better railway, said:

Rail Delivery Group

RDG response to East Coast announcement

Paul Plummer, Chief Executive of the Rail Delivery Group, which represents the rail industry, said:

Rail Delivery Group

Rolling stock strategy to meet double demand

Working together, the partnership railway of the public and private sectors has published the sixth annual edition of the Long Term Passenger Rolling Stock Strategy detailing its ambitious plans to meet an expected doubling of passenger numbers in the next 30 years.

Rail Delivery Group

Rail companies together launch long-term plan to boost the West’s economy by £9.45bn

The plan sets out how an improved partnership railway of the public and private sectors will secure prosperity for the region

Rail Delivery Group

Temporary changes made to final confirmation of rail timetables

Network Rail is making temporary changes to the advanced availability of final timetables for approximately six months from 20 May onwards, meaning these will be published later than normal.

Rail Delivery Group

Comment on Mark Carne announcement

Commenting today on the announcement of the retirement of Mark Carne from Network Rail, Paul Plummer, Chief Executive of the Rail Delivery Group, said:

Rail Delivery Group

Survey shows four out of five rail journeys rated satisfactory or good

Four in five rail journeys (81 per cent) are rated satisfactory or good by customers, according to the Transport Focus National Rail Passenger Survey for Autumn 2017. Fewer than one in 10 journeys were rated unsatisfactory (8 per cent).

Rail Delivery Group

Passenger satisfaction highest in over four years with major railway improvements to come

Overall train passenger satisfaction has risen to the highest level in over four years, increasing by three percentage points to 83 percent in the last year according to the latest independent national survey, as train operators and Network Rail work together to improve services and support the economy.