News

Responding to claims about the payments train companies may receive during poor weather, a spokesman for the Rail Delivery Group said:

We are again extremely sorry to all passengers affected by recent disruption, and are setting out how we’re going to improve the service for our customers as quickly as possible.

Paul Plummer, Chief Executive of the Rail Delivery Group, which represents the rail industry, said:

Robert Nisbet, Regional Director at the Rail Delivery Group, which represents the rail industry, said:

In response to a news story about trains across Britain missing stops, Jacqueline Starr, Managing Director of Customer Experience for the Rail Delivery Group, which brings together train companies and Network Rail to enable a better railway, said:

Paul Plummer, Chief Executive of the Rail Delivery Group, which represents the rail industry, said:

Rail companies respond to Spring statement.

Working together, the partnership railway of the public and private sectors has published the sixth annual edition of the Long Term Passenger Rolling Stock Strategy detailing its ambitious plans to meet an expected doubling of passenger numbers in the next 30 years.

The plan sets out how an improved partnership railway of the public and private sectors will secure prosperity for the region

Network Rail is making temporary changes to the advanced availability of final timetables for approximately six months from 20 May onwards, meaning these will be published later than normal.

Commenting today on the announcement of the retirement of Mark Carne from Network Rail, Paul Plummer, Chief Executive of the Rail Delivery Group, said:

Four in five rail journeys (81 per cent) are rated satisfactory or good by customers, according to the Transport Focus National Rail Passenger Survey for Autumn 2017. Fewer than one in 10 journeys were rated unsatisfactory (8 per cent).