News
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Joint statement from Network Rail, GTR and Northern
We are again extremely sorry to all passengers affected by recent disruption, and are setting out how we’re going to improve the service for our customers as quickly as possible.
RDG response to the Greengauge 21 report
Paul Plummer, Chief Executive of the Rail Delivery Group, which represents the rail industry, said:
RDG statement on timetable changes
Robert Nisbet, Regional Director at the Rail Delivery Group, which represents the rail industry, said:
Response to a news story about trains missing stops
In response to a news story about trains across Britain missing stops, Jacqueline Starr, Managing Director of Customer Experience for the Rail Delivery Group, which brings together train companies and Network Rail to enable a better railway, said:
RDG response to East Coast announcement
Paul Plummer, Chief Executive of the Rail Delivery Group, which represents the rail industry, said:
Investment in rail ‘will deliver new growth and productivity across the country’
Rail companies respond to Spring statement.
Rolling stock strategy to meet double demand
Working together, the partnership railway of the public and private sectors has published the sixth annual edition of the Long Term Passenger Rolling Stock Strategy detailing its ambitious plans to meet an expected doubling of passenger numbers in the next 30 years.
Rail companies together launch long-term plan to boost the West’s economy by £9.45bn
The plan sets out how an improved partnership railway of the public and private sectors will secure prosperity for the region
Temporary changes made to final confirmation of rail timetables
Network Rail is making temporary changes to the advanced availability of final timetables for approximately six months from 20 May onwards, meaning these will be published later than normal.
Comment on Mark Carne announcement
Commenting today on the announcement of the retirement of Mark Carne from Network Rail, Paul Plummer, Chief Executive of the Rail Delivery Group, said:
Survey shows four out of five rail journeys rated satisfactory or good
Four in five rail journeys (81 per cent) are rated satisfactory or good by customers, according to the Transport Focus National Rail Passenger Survey for Autumn 2017. Fewer than one in 10 journeys were rated unsatisfactory (8 per cent).
Passenger satisfaction highest in over four years with major railway improvements to come
Overall train passenger satisfaction has risen to the highest level in over four years, increasing by three percentage points to 83 percent in the last year according to the latest independent national survey, as train operators and Network Rail work together to improve services and support the economy.