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Northern train at Halifax station

RDG comment on Northern franchise change

As announced by the Secretary of State for Transport in January, the Northern franchise will change on Sunday 1 March.

Sir Patrick McLoughlin

Speech: George Bradshaw Address 2020

Given by Rt. Hon. Sir Patrick McLoughlin CH

Northern train

RDG response to Northern franchise announcement

Paul Plummer, chief executive of the Rail Delivery Group, said:

Kings Cross railway station

Britain's train companies offer fee-free refunds to Chinese tourists unable to travel due to Coronavirus

Train companies across Great Britain are offering fee-free refunds for rail tickets purchased in China, following the outbreak of Coronavirus which will prevent tourists visiting the country.

Trains - new carriages - Nov 2019

Passenger satisfaction up as rail companies add new trains and extra services

Passenger satisfaction with rail journeys is up three percentage points year-on-year, according to the most recent survey of 28,000 passengers published today by the independent watchdog Transport Focus.

Liverpool Street railway station

Rail fares for 2020 published – fares held below inflation for third year running as record investment continues

Train fares will rise on average by 2.7% next year. This is the third year in a row that train companies have held the average change across all fares below the July RPI rate of inflation, which regulated fares are pegged to.

LNER Azuma train at York railway station

New year, new trains: rail industry to introduce 1,000 extra train carriages in 2020

Next year nine operators are introducing new and upgraded trains across the country as part of an industry commitment to replace half of Britain’s train fleet new for old, improving accessibility and journey information for passengers.

Edinburgh (railway station and city)

Rail industry will add over 1,000 extra weekly services in Winter timetable

  • 1,000 extra services per week to be added as part of rail industry plan to improve journeys, boost local economies and better connect communities
  • Rail companies are asking passengers to check before they travel as many train times are changing in the new timetable starting this Sunday
  • The industry is prioritising punctuality and reliability as it works together to prepare for the change
Scotty's Christmas party

Rail industry teams up with Scotty’s Little Soldiers to put smiles on the faces of bereaved British Forces children this Christmas

Scotty’s Little Soldiers, the national charity that supports children of servicemen and women who have lost their lives, will be giving over 170 bereaved British Forces children from all over the UK a reason to smile this weekend when they attend a very special Christmas party in London.

Paddington railway station

Response to rail fare proposals

Responding to a proposal to reform the fares system and reduce some fares, a spokesman for the Rail Delivery Group, speaking on behalf of train operators, said:

Shaw Trust Power 100 2019 logo

RDG accessibility expert named in Disability Power List 100

Dominic Lund-Conlon, accessibility expert at the Rail Delivery Group, was announced as one of the most influential people with a disability in the UK yesterday afternoon (Tuesday 8 October).

Edinburgh Waverley concourse

Train companies to support Thomas Cook customers and staff

Train companies are relaxing ticket rules to help Thomas Cook customers and staff affected by the company’s collapse.