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People at London Bridge station

Rail Delivery Group response to ORR statistics on rail passenger journeys

Rail passenger journeys in Great Britain fell to the lowest levels of annual passenger usage since at least before 1872, when records started, according to official statistics from the Office of Rail and Road (ORR).

JackBoskett-ScotlandTripJuly2016-445

Passenger Assistance app to help disabled rail passengers travel with confidence in first for public transport

A new app available today will make it easier and quicker for disabled people to request assistance for their train journeys, helping people to travel with confidence.

Credit: Network Rail

Rail Delivery Group response to the announcement about the Williams-Shapps Plan for Rail

Rail Delivery Group comment on behalf of train operators about rail reforms announced by government

London Kings Cross station concourse

Rail Delivery Group comment on 'The Way Forward' campaign

Rail industry response to push from Campaign for Better Transport to encourage government to back public transport as we begin to emerge from the health crisis.

Manchester Piccadilly railway station

Rail Delivery Group response to the Queen's Speech

Rail companies want to work with the government to make fares easier for passengers, further boosting connectivity.

Woman and child at station face coverings

National Rail to help passengers make more informed decisions when travelling thanks to latest technology

  • From today National Rail passengers returning to the train over coming months can feel even more in control of their journey, thanks to the launch of a new last mile feature on National Rail’s Alert Me by Messenger
  • As part of the railway’s Safer Travel Pledge, Alert Me by Messenger has been providing passengers with alternative routes since June 2020 to help them maintain social distancing if their journey is predicted to be busy, or if there is a disruption.
  • You can sign up for travel alerts by searching for ‘National Rail’ on Facebook, in Messenger or by clicking the ‘Keep Me Updated’ button on the National Rail website. The Alert Me by Messenger service will also be made available via Whatsapp this spring.
  • This technology is being rolled out across the rail industry.