159 items found, showing page 9 of 14
16 Jul 2018
While nationwide, more than eight out of 10 services have arrived as planned since the introduction of the biggest timetable change in a generation, some customers have experienced unacceptable levels of disruption.
29 Jun 2018
Rail industry comment on the National Rail Passenger Survey results for Spring 2018
22 Jun 2018
The plan sets out how an improved partnership railway of the public and private sectors will secure prosperity for South East London and Kent
18 Jun 2018
Three month public consultation to understand what the country wants to see from an up to date, easier fares and ticketing system
04 Jun 2018
The rail industry has pledged to work together to get services back on track as quickly as possible, giving customers the greater certainty they need over what trains will run, following disruption resulting from the biggest timetable change in a generation to accommodate more and faster trains
Responding to claims about the payments train companies may receive during poor weather, a spokesman for the Rail Delivery Group said:
31 May 2018
We are again extremely sorry to all passengers affected by recent disruption, and are setting out how we’re going to improve the service for our customers as quickly as possible.
29 May 2018
Paul Plummer, Chief Executive of the Rail Delivery Group, which represents the rail industry, said:
21 May 2018
Robert Nisbet, Regional Director at the Rail Delivery Group, which represents the rail industry, said:
16 May 2018
In response to a news story about trains across Britain missing stops, Jacqueline Starr, Managing Director of Customer Experience for the Rail Delivery Group, which brings together train companies and Network Rail to enable a better railway, said:
23 Apr 2018
Rail companies respond to Spring statement.