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Rail industry response to one click compensation announcement
Responding to today's announcement about government plans to introduce one click compensation, Jacqueline Starr, managing director for customer experience for the Rail Delivery Group, which represents the railway industry, said:
New high for private sector investment in Britain’s railway, official statistics show
The regulator of Britain’s railway has published new figures today that show private sector investment in rail has increased to £1.3 billion, the highest it has been in the last decade.
Rail companies unveil support for British service personnel and volunteers as the nation marks Armistice centenary
Train companies are providing free travel for British service personnel to attend remembrance events on Sunday 11 November 2018.
Rail companies announce that the 26-30 Railcard will go on sale nationwide
The 26-30 Railcard will be available across the country before the end of the year
Easier assistance app will transform journeys for disabled rail passengers
Smartphone app, currently being trialled by four train companies, will be rolled out across Britain to revolutionise passenger assistance, making it easier for customers to book help at stations and get a more consistent and reliable service
RDG responds to RPI figure which will set regulated rail fares for 2019
Commenting on the release of July’s RPI figure which is used by governments to set next January's increase to regulated rail fares, Paul Plummer, chief executive of the Rail Delivery Group, which represents the railway, said:
Nearly 20,000 people respond to fares consultation
Conclusion of public consultation to understand what the country wants to see from an easier fares system receives nearly 20,000 responses with proposals going to Government in the autumn.
RDG response to the Transport Select Committee report on the Intercity East Coast franchise
Responding to the House of Commons Transport Select Committee report on the Intercity East Coast franchise, Paul Plummer, CEO of the Rail Delivery Group, who represent the public and private partnership that forms the rail industry, said:
Multi-million pound boost to South West economy proves rail tourists do like to be beside the seaside
Three of the South West’s iconic seaside towns are leading a £2 billion boost to the UK economy through rail tourism, new research published by the Rail Delivery Group shows.
RDG response to Which? report on passenger satisfaction
A spokesperson for the Rail Delivery Group, which represents the rail industry, said:
Response to Which? survey - rail companies working together with long-term plan to improve
Responding to the Which? survey of train companies, Jacqueline Starr, managing director of Customer Experience at the Rail Delivery Group, which brings together train operators and Network Rail to enable a better railway, said:
Rail industry's plan delivers 7,000 new carriages by 2021
Figures released today (Monday) by the Rail Delivery Group reveal a boost in the number of new train carriages coming on track by 2021.