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With more people potentially travelling by train next week, train companies are urging people only to travel by rail if their journey is really necessary, and asking those who need to travel to use alternatives or to go at quieter times if they can.
Rail companies have helped 53 people with free travel as part of the ‘Rail to Refuge’ scheme, which offers free train travel to people escaping domestic abuse during lockdown.
From today, people fleeing domestic abuse anywhere in Britain during the coronavirus lockdown can apply for free train travel to refuge accommodation, through a partnership between train companies and Women’s Aid.
The rail industry strongly welcomes the government's offer of temporary support during the Coronavirus outbreak.
Working together, rail operators have agreed with government a reduction in service levels to help tackle the spread of COVID-19.
Train operators step in to help staff and passengers stranded by airline
Given by Rt. Hon. Sir Patrick McLoughlin CH
Paul Plummer, chief executive of the Rail Delivery Group, said:
Britain's train companies offer fee-free refunds to Chinese tourists unable to travel due to Coronavirus
Train companies across Great Britain are offering fee-free refunds for rail tickets purchased in China, following the outbreak of Coronavirus which will prevent tourists visiting the country.
Passenger satisfaction with rail journeys is up three percentage points year-on-year, according to the most recent survey of 28,000 passengers published today by the independent watchdog Transport Focus.